Explore the platform
The details that make your clinic day easier.
See what each part of Intelligent Clinic OS does, how it fits your workflow, and what you can control. Open any feature below for a closer look.
Find your workflowIntelligent Assist, with you in control. Draft, organize, and review your work while clinical decisions and final signatures stay with your team.
01 / 3 features
Intelligent Assist
Bring relevant chart context into drafting while keeping clinical review with the treating clinician.
Draft with the chart in viewUse the current note and available patient context to help prepare clinical documentation.
How it works
- Draw on available recent notes, referral context, intake forms, outcomes, and uploaded chart documents when requesting assistance.
- Work with a draft in the note workspace so you can review the wording alongside the patient and service date.
- Review and edit generated content before signing; assistance does not independently finalize a clinical note.
Improve the section you are working onRequest focused help without starting the whole note again.
How it works
- Use note and section assistance to develop clinical narrative from the information available in the workspace.
- Keep entered measurements, goal history, and clinician decisions distinct from suggested narrative.
- See generation progress and errors in the editor, then decide which content belongs in the final documentation.
Build out the treatment activity logGenerate additional activity rows for the treatment time you specify.
How it works
- Preserve complete existing activity rows and request additional minutes instead of replacing the recorded session.
- Supply preferences for the additional activities and review the suggested exercises, descriptions, minutes, and codes.
- Resolve incomplete rows before generating more; requested minute totals are checked before new rows are returned.
02 / 3 features
Clinical documentation
Document the visit, follow progress, and keep the author responsible for the signed record.
A workspace for each clinical noteConnect the narrative, patient case, service date, and treatment activity log.
How it works
- Create evaluation, daily, progress, and discharge documentation linked to a patient case and appointment.
- Use guided documentation or free-note entry alongside the clinical sections and treatment activities.
- Review diagnosis codes, activity minutes, and CPT entries in the note workflow before finalizing the visit.
Track goals and clinical progressKeep progress visible without handing clinical judgment to generated text.
How it works
- Record goals and outcome information in the patient case, with structured support for longitudinal goal changes.
- Enter a progress percentage and explanatory summary on supported note types and compare with prior progress.
- Retain authorship and history for protected clinical decisions and goal target revisions.
Review, sign, and preserve authorshipSeparate draft collaboration from the responsibility to sign.
How it works
- Require the authoring clinician to review and attest before signing, with signed content captured in a signature record.
- Let clinic owners and administrators help edit another clinician’s unsigned draft while preserving the original author and recording the editor.
- Keep signing, reopening a signed note, deletion, and portal-sharing management restricted to the note author.
03 / 3 features
Scheduling and front desk
Move from finding a patient to planning the visit, with operational follow-up close at hand.
Schedule with patient and case contextKeep patient, date, time, case, and treating clinician together.
How it works
- Search for a patient and schedule a timed visit with a case, treating clinician, visit type, and location.
- Use available scheduling history or the sole visible case to suggest defaults, then change eligible selections when needed.
- View appointments across calendar views and open the visit for details or follow-up documentation.
Manage repeating visits and time awaySupport ongoing treatment schedules and non-patient calendar items.
How it works
- Create recurring visits with selected weekdays and an end condition for the treatment schedule.
- Choose the relevant scope when changing or deleting recurring appointments instead of treating every occurrence as unrelated.
- Add non-patient events and all-day or multi-day out-of-office entries with explicit start and end dates.
Keep follow-up work visibleBring common operational tasks into the front desk workspace.
How it works
- Open focused worklists for unsigned notes, claims needing attention, referrals, payments, and fax activity.
- Use the practice mode to show workflows appropriate to cash-only or insurance-and-cash operations.
- Review patient responsibility and cash-visit information where permissions allow, with links into the relevant workflow.
04 / 3 features
Patient records and cases
Organize the chart around the patient and the episode of care.
A connected patient chartKeep patient details and clinical records accessible from one chart.
How it works
- Maintain demographic and contact information alongside appointments, notes, documents, and insurance records.
- Open patient-specific forms, exercise programs, and billing information according to the user’s access.
- Use patient and case context when navigating into documentation rather than re-entering the same identifiers.
Separate episodes of careLink visits and documentation to the appropriate patient case.
How it works
- Maintain a case’s clinical context, including discipline, diagnosis codes, referring provider, and applicable authorization information.
- Assign clinicians to cases and connect appointments and notes to the relevant episode.
- Use case-scoped access so a clinician’s available documentation reflects their assigned care responsibilities.
Maintain referring-provider informationConnect the referral source with the patient’s episode and documentation.
How it works
- Keep a clinic referring-physician directory with provider identifiers and contact information.
- Associate a referring provider with the patient or case for use in supported documentation and billing workflows.
- Use available referral and chart context when reviewing the episode or requesting clinical drafting assistance.
05 / 3 features
Billing and payments
Follow charges, claims, remittances, and patient payments through distinct workflows.
Prepare and review insurance claimsTurn visit documentation and billing details into a reviewable claim.
How it works
- Maintain payer information, provider billing details, CPT fees, diagnoses, and service-date billing entries.
- Review claim readiness, correct missing information, and inspect claim details or supported claim output.
- Configure clearinghouse access and required payer enrollment before electronic submission; submission does not guarantee acceptance or payment.
Follow insurance responsesKeep submitted claims, payment responses, and follow-up work connected.
How it works
- Review supported clearinghouse acknowledgments and claim status information after submission.
- Work with remittance information and insurance payment posting, including adjustments and patient responsibility.
- Open denial context and follow-up tools when a claim needs correction; electronic response availability depends on the configured services and payer enrollment.
Manage cash visits and patient balancesRecord patient payments and prepare invoices without confusing a charge with a collected payment.
How it works
- Set cash visit prices, work with cash packages, and review charges, payments, credits, and adjustments in the patient ledger.
- Prepare patient invoices and record payments against outstanding balances through the supported billing workflows.
- Configure invoice payment options and any required provider integration before offering payment collection; available methods depend on clinic setup.
06 / 3 features
Patient portal, forms, and home exercise
Give patients access to selected information and practical work between visits.
A patient-facing portalShare selected chart information through a dedicated patient experience.
How it works
- Let patients view available appointments, forms, exercise assignments, and billing information through their portal.
- Share eligible documents and signed notes through the clinic’s supported sharing controls.
- Keep portal access separate from the clinic workspace, with patient-scoped access to the records made available to them.
Collect forms and outcome measuresBring intake and patient-reported information into the care workflow.
How it works
- Manage clinic forms and prepare patient intake or consent packets using the available form library.
- Review submitted forms, signatures, and supported outcome-measure scores in the patient context.
- Use available form and outcome information when reviewing the chart or preparing the next clinical note.
Build home exercise programsChoose exercises and tailor the patient’s instructions.
How it works
- Browse the exercise catalog and select activities for an individual patient’s home program.
- Set exercise dosage such as sets, repetitions, frequency, and instructions, with available exercise media.
- Make assigned programs available in the patient portal and review recorded exercise completion activity.
07 / 3 features
Team and clinic administration
Manage access, communicate with clinicians, and maintain practice settings.
Invite and manage the clinical teamTrack active clinicians separately from invitations awaiting acceptance.
How it works
- Invite clinicians and maintain their professional and contact details through the team settings workflow.
- See active members, assigned-patient counts, and pending unexpired clinician invitations.
- Adjust team access through administrator controls while keeping permissions tied to the active clinic.
Send updates to selected cliniciansKeep internal clinic messages on the clinician dashboard.
How it works
- Compose a subject and message and select one or more active clinician recipients.
- Show each clinician the updates addressed to them, with an unread count and a read action.
- Review recipient and read counts from the administrator view; patient documentation stays in the clinical note workflow.
Find and maintain clinic settingsUse a searchable directory instead of one long setup form.
How it works
- Open focused settings for practice identity, provider credentials, team access, forms, billing, and support.
- Choose cash-only or insurance-and-cash practice mode and review the practice subscription estimate.
- Set a light, dark, or time-based automatic appearance for the device used to access the workspace.
08 / 3 features
Security and accountability
Use clinic boundaries, role permissions, and recorded actions to support responsible access.
Access aligned with clinic responsibilitiesDistinguish administrative, clinical, billing, and front-office work.
How it works
- Assign organization roles that control access to administrative pages and protected workflows.
- Limit clinician chart access through supported patient and case assignments.
- Keep data requests scoped to the active organization when a user belongs to more than one clinic.
Account and session protectionSupport additional account verification and session controls.
How it works
- Use authenticated clinic accounts to enter the workspace and access protected records.
- Set up an authenticator-app verification factor through the available multi-factor authentication settings.
- Use session timeout and sign-in recovery flows as part of the clinic’s account-access practices.
Recorded actions and clinical accountabilityReview recorded system activity and preserve the identity behind clinical changes.
How it works
- Open administrator audit history to inspect recorded actions, users, and affected resources.
- Keep signature records tied to the signing clinician and the content reviewed at signing.
- Record administrative draft assistance with both the editor and original clinician in the same transaction as the assisted save.
09 / 3 features
Clinic communication
Connect fax, appointment reminders, and support with the appropriate setup and delivery controls.
A fax workspace connected to the chartPrepare outbound faxes and review incoming activity.
How it works
- Prepare faxes with supported PDFs, recipient details, and cover information, including signed-note fax workflows.
- Review stored inbound and outbound activity, previews, status updates, and supported retry actions.
- Request a new fax number or a number port; sending requires the clinic number, provider configuration, and routing verification to be ready.
Configure appointment remindersChoose reminder channels, templates, and supported lead times.
How it works
- Configure email or SMS reminders with supported 48-hour, 24-hour, and 1-hour timing options.
- Use patient reminder preferences and appointment validity checks when processing queued reminders.
- Review recent delivery activity; sending requires configured delivery providers and usable patient contact details.
Send a support request from the workspaceGive the support team the context needed to follow up.
How it works
- Choose a category and priority and describe the issue in a support request linked to your clinic account.
- Receive confirmation after the request is recorded, with errors shown when it cannot be completed.
- Describe the affected feature and approximate time without patient details; arrange a suitable secure process if more sensitive context is needed.
10 / 2 features
Migration planning
Start a conversation about the records you want to bring over and the help your clinic needs.
Request help with your moveStart with your current EMR instead of a technical import checklist.
How it works
- Enter the system you are moving from and optionally describe what you would like help bringing over.
- Add preferred timing and special requirements, or leave the details open for a follow-up conversation.
- Submit the request using your signed-in clinic identity so the team can contact you through your account details.
Discuss the records that matter to your clinicUse the request to clarify the move before exchanging patient records.
How it works
- Describe whether you are considering patient details, notes, documents, appointments, billing history, or a broader move.
- Ask for help identifying what is possible rather than assuming every source system exports the same information.
- Keep patient records out of the initial request; the scope and transfer process can be discussed during follow-up.
A real person, a useful answer
How would this work in your clinic?
Ask about a feature, your current workflow, or moving from another EMR. Our team will help you understand the fit and any setup you need.